Responsive Customer Service


Responsive Prostate Biopsy ServiceSpecialized Customer Service

At BioReference and GenPath, we are dedicated to providing responsive client services to ensure that your experience is as smooth and straightforward as possible. Our customer service offerings include:

  • Highly trained customer service representatives available to assist with testing inquiries, questions about specimen requirements, placing orders for supplies, scheduling pick-ups and more. The Customer Service Department is available to assist you 24 hours a day, 7 days a week.
  • A wide range of reporting services available to meet the needs of your office. You can receive results via fax, printed reports via courier service, online reporting through CareEvolve, or direct interfacing with the EMR.
  • Three business day turnaround time on the 4Kscore Test reports.
  • Second opinions and direct consultations with board certified, fellowship trained pathologists.
  • Containers and packaging materials available.

 

Contact Customer Service at: 1-833-4Kscore